Privacy Policy

Last updated: September 2, 2026

Pure Mission Pools LLC (“Pure Mission Pools,” “we,” “us”) is a local pool-service company in Queen Creek, Arizona. This policy explains, in plain language, what information we collect through puremissionpools.com, how we use it, and the choices you have. We keep this simple because our practices are simple.

Information you give us

When you request an estimate, use the Instant Estimate tool, send us a message, or use the Pool Help chat or Water Health Check, we collect what you choose to enter. Depending on the form, that can include:

your name, email address, and phone number
your property or service address
details about your pool (size, equipment, condition, service you're interested in)
the message or question you type

Please don't enter sensitive personal information (such as financial account numbers or health information) into our forms or chat. We don't need it and don't ask for it.

Information collected automatically

We run our own simple, first-party site analytics so we can see which pages are useful and whether our forms work. This collects standard technical information: the pages you view, the buttons and links you click, how far you scroll, your browser and device type, screen size, language and time zone, the page that referred you, and any campaign parameters in the link you clicked. We do not record what you type into fields, and we do not use session-recording, advertising pixels, or third-party analytics services on this site.

Your IP address is used to protect our forms from spam and abuse. We store it only in a one-way hashed form, not as the raw address. Our analytics also honor your browser's “Do Not Track” setting: if it's on, we don't record your visit.

Cookies

This site sets two small first-party cookies for analytics: one that identifies your browser as a returning visitor (kept for up to one year) and one that groups a single browsing session (expires after 30 minutes of inactivity). They contain random identifiers, not your name or contact details. No advertising or third-party tracking cookies are set. You can block or delete cookies in your browser settings; the site will still work.

Pool Help chat and Water Health Check

Our chat and water-check tools generate automated answers. The text you enter is sent to a third-party AI provider to produce a response and is stored on our systems so our team can follow up and improve the answers. These tools give general guidance only — a real technician confirms anything that matters on site. Don't rely on them for safety decisions, and don't enter information you wouldn't want us to see.

How we use your information

to respond to your request and prepare your estimate
to schedule, perform, and support the pool services you ask for
to send you a confirmation when you submit a form
to keep our forms free of spam and protect the site from abuse
to understand how the site is used so we can improve it
to keep the business records we're required or reasonably need to keep

We don't use your information for advertising, and we don't send marketing text messages. If we ever start a newsletter or promotional messaging, we'll ask first, and you'll be able to opt out at any time.

How we contact you

When you give us your phone number or email, you're agreeing that we may call, text, or email you about your request and, if you become a customer, about your service (for example, scheduling, visit updates, and service reports). These are ordinary customer-service messages sent by our team, not automated marketing. Standard message and data rates from your carrier may apply to texts. You can tell us to stop texting or emailing at any time by replying or contacting us below.

Who we share it with

We don't sell or rent your personal information. We share it only with:

service providers that help us run the site and the business — website hosting and database, email delivery, and the AI provider that powers the chat and water-check tools — and only for that purpose
professional advisers (for example, an accountant) when needed to run the business
authorities or others when required by law or to protect our rights, safety, or property

Links on this site to Google (for reviews), Facebook, and Instagram take you to those companies' sites, which have their own privacy policies.

How long we keep it

We keep your information for as long as we need it to respond to you, provide service, and maintain reasonable business records, and then for as long as the law requires. If you never become a customer, you can ask us to delete your inquiry at any time (see below).

Security

This site is served over HTTPS, our analytics store IP addresses only in hashed form, and access to customer information is limited to the people who need it to serve you. No website can promise perfect security, so please contact us if you believe your information has been misused.

Your choices and requests

You can ask us what personal information we have about you, ask us to correct it, or ask us to delete it. Email puremissionpools@gmail.com or call 480-955-1559. We'll confirm it's really you and respond within a reasonable time. We may keep records we need for legal, billing, or safety reasons.

Children

This site is for homeowners and businesses, not children. We don't knowingly collect personal information from anyone under 13.

Changes to this policy

If our practices change, we'll update this page and the date at the top. Continued use of the site after a change means you accept the updated policy.

Contact

Pure Mission Pools LLC
22277 S 181st St, Queen Creek, AZ 85142
480-955-1559 · puremissionpools@gmail.com